Frequently asked questions

No. If you can send a text, you can use UpdatePilot. We work with whatever messaging app you already use — SMS, WhatsApp, or Telegram. No downloads, no new apps, no accounts to create.

We build a free preview first so you can see a direction before anything goes live. From your initial request to preview is typically a few days. From approved preview to live site depends on feedback rounds, domain transfer (if needed), and content — usually one to two weeks total.

Farms, bakeries, cafes, auto shops, salons, retail stores, food trucks, coffee shops, and most other local service businesses whose customers check the website before they visit. We focus on small businesses in Katy, TX and the greater Houston area.

We are a family business based in Katy, TX. We focus on local small businesses in Katy and the surrounding Houston area, though we can work with businesses elsewhere too.

Just send a correction. Text the updated message and we will replace the previous one. You can also ask us to roll back to the previous version — version history is kept behind the scenes for every site.

No. Routine updates like hours, alerts, announcements, photos, and small text changes can move through automated checks. Bigger changes — like redesigns, new pages, SEO rewrites, or social posting — get reviewed before anything goes live.

You do not log in. You do not learn a builder. You text. Routine website updates can publish after checks pass, while larger changes are reviewed before launch. Our static sites also load faster than most plugin-heavy platforms because there is no server-side rendering or plugin overhead.

Yes. All plans include custom domain support. If you already own a domain, we will connect it. If you need one, we will help you pick and register one.

Your site is static HTML — it belongs to you. You can download it and host it anywhere. No lock-in, no proprietary formats, no hostage situations.