Privacy Policy

Effective Date: June 8, 2026

This Privacy Policy explains how Ailona ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our website (ailona.com) and our website building and management services (collectively, the "Services").

1. Information We Collect

Information You Provide to Us

We collect information you provide directly to us when you fill out our onboarding forms, request website updates, or communicate with us. This includes:

Contact Information: Name, email address, phone number.
Business Information: Business name, type, location, website URLs, and descriptions of your business.
Content: Photos, text, and other materials you provide to be published on your website.

Automatically Collected Information

When you access or use our Services, we automatically collect information about you, including:

Log and Usage Data: IP addresses, browser types, and usage patterns.
Cookies and Tracking: We use technologies like Cloudflare Turnstile to protect against bots and abuse. Turnstile may use session data and cookies to verify human interaction without compromising your privacy.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services (including generating and hosting your website).
Process transactions and send related information (e.g., invoices).
Send technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
Protect against malicious, deceptive, fraudulent, or illegal activity (using services like Cloudflare).

3. How We Share Your Information

We do not sell your personal data. We may share your information with third-party service providers that perform services on our behalf:

Hosting and Security: Cloudflare (for edge hosting, routing, and bot protection).
Communication: MailerSend (for transactional emails).
Artificial Intelligence Services: We use third-party AI models (such as OpenAI, DeepSeek, or Qwen) to assist in generating the code, text, and design for your website based on the business descriptions and content you provide.
Payment Processing: Stripe (for handling subscriptions and billing).

4. Texas Data Privacy and Security Act (TDPSA)

If you are a resident of Texas, you have specific rights under the TDPSA regarding your personal data:

You have the right to confirm whether we are processing your personal data and to access such data.
You have the right to correct inaccuracies in your personal data.
You have the right to delete personal data provided by or obtained about you.
You have the right to obtain a copy of your personal data in a portable format.

To exercise these rights, please contact us at [email protected]. We will respond to your request within the timeframes required by law.

5. Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet is completely secure.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: Katy, TX